Eligibility and participation
Participation is limited to eligible adults aged 18 and above. Customers are responsible for ensuring that access and participation are permitted under the laws and rules that apply to them.
Identity and eligibility checks may be required before account activation, ticket purchase, prize validation, or account changes can be completed.
Accounts and verification
Customers must provide accurate registration details and keep their login credentials secure. Accounts may be suspended or restricted if verification requirements are not met.
Only one account per eligible customer should be maintained unless the platform explicitly authorizes otherwise.
Ticket purchase and draw entry
Ticket prices are shown in AED before confirmation. Customers should review selected numbers, game type, quantity, and total cost before completing a purchase.
A purchase is only considered complete once payment confirmation and ticket issuance are recorded in the customer account.
Results and prize claims
Published results should be checked against the ticket information stored in the customer account. In the event of a discrepancy, official platform records govern outcome validation.
Prize distribution may be subject to additional identity checks, compliance procedures, or account review before payout is completed.
Responsible conduct and restrictions
Customers must not misuse the platform, attempt unauthorized access, interfere with draws, or use the service in a manner that breaches applicable requirements.
The platform may impose responsible play tools, temporary restrictions, or account controls where necessary to support safe customer participation.